Returns & Exchanges
At Al-Ikhsan Sports, we are committed to your satisfaction and offer a hassle-free return or exchange process for items in original condition within 14 days of purchase. Whether you bought your gear online or in-store, we ensure a seamless transition to get you back in the game.
Verify Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached, including the original receipt or proof of purchase.
Submit Request
Log in to your Al-Ikhsan account to initiate an online return request or visit any of our physical retail outlets nationwide.
Pack and Ship
Securely pack your sports gear in its original packaging and send it back to our distribution center using a trackable courier service.
Quality Check and Refund
Once our team inspects the returned items, we will process your exchange or issue a refund via your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing